Privacy Policy
At The Black Diamond Lodge, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services. By accessing our website or utilizing our services, you agree to the terms of this policy.
Information We Collect
When you visit our website or make a reservation, we may collect personal information such as your name, email address, phone number, and billing address. Additionally, we may collect non-personal information such as your IP address, browser type, and browsing preferences through cookies and similar technologies.
How We Use Your Information
We use the information we collect to process reservations, communicate with you about your stay, personalize your experience, and improve our services. We may also use your information to send promotional offers, updates, and other relevant communications.
Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Sharing Your Information
We may share your personal information with third-party service providers who assist us in operating our website, conducting business, or servicing you, as long as those parties agree to keep this information confidential. We may also disclose your information when we believe it is necessary to comply with the law or protect our rights, property, or safety.
Your Choices
You have the right to opt out of receiving promotional communications from us by following the unsubscribe instructions included in each communication or by contacting us directly. However, please note that even if you opt out of receiving marketing communications, we may still send you transactional or administrative messages related to your reservations or account.
Children's Privacy
Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete such information from our records.
Changes to this Policy
We reserve the right to update or modify this Privacy Policy at any time, and any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@theblackdiamondlodge.com or (970) 509-2199.
Last updated: April 2024